But when I went to the Marriott Hotel last weekend, the power suddenly turned off. I waited for a while and turned it on again, and it worked normally again, so I just skipped it, but when I tried to dry my hair after taking a shower on Monday night, it didn’t turn on at all.
I saw an article saying that if the filter part at the bottom is dusty, the power may not come on or come on weakly, and I cleaned it, but the power did not come on.
Originally, it was a repair warranty for up to 2 years, but my Dyson Airwrap broke down in 2 and a half years.
However, I had a separate insurance policy, so I immediately contacted Jingdong as soon as I confirmed that it was broken.
When I bought the Dyson Airwrap two and a half years ago, I added 349 yuan and applied for a free new product exchange service within three years.
In the case of electronic products, Jingdong can purchase various paid after-sales services. 다이슨 에어랩 고장
The period varies from 1 year to 3 years, and you can receive only repairs or exchange products. You can choose to exchange products only for general failures or for failures that occur in all situations, but I chose Full Change Exchange, which allows you to exchange products for new ones in all situations, even though it is a little expensive. This is free of charge for both the delivery of the broken product and the new product. 윤과장의 소소한 일상 이야기
Although the price is a little high, I chose a period of 3 years, but when I searched for articles related to Dyson Airwrap at the time, there were some stories that the failure rate increased after 2 years. So I bought it for 3 years.
In fact, when I buy electronic products, I used to buy this whole replacement new product with a little price range to prepare for emergencies, but I really didn’t know that the first exchange would be a Dyson air wrap.
When I received the Dyson at the time, it said that it could be repaired for up to 2 years, so I wondered if I had applied for this paid service, but I think the timing is really strange that it breaks down at the point of 2 and a half years.
I will post a separate procedure for requesting a product exchange.
It broke down on Monday night, so I applied right away, and on Tuesday morning, they called me and asked me to send the product because they would send a Jingdong courier after asking a few simple questions. They said there was no need to send gifts.
I just put it like this
The street friend packaged it perfectly again, so it was to the point of confusing it as a new product just by looking at it from the outside.
I also had a box, so I put it in the original box and gave it to the Jingdong courier.
I applied on Monday night, picked it up on Tuesday, arrived on Wednesday, inspected it, and sent a new product right away on Thursday, so I received a new Dyson Airwrap a little while ago today, Friday. It’s really fast.
After sending the item, I asked for it to be sent quickly because it was difficult to get out of the door without Dyson, but I didn’t expect it to be sent this quickly.
I also bought a Xiaomi hair dryer for the past few days, and it has only been used for two days. It’s still possible to get a refund (refund is possible within 7 days), but after Dyson suddenly broke down this time, I couldn’t even dry my hair in the middle of the night and it was a headache. Originally, there were two new dryers, but when I came from Wuxi to Zhangjiagang, I didn’t know that the Dyson would suddenly break down, so I gave it to everyone around me as a gift. So I’m going to keep this Xiaomi hair dryer just in case.
The customer service said that if there is an identical product, they would send it right away and if not, they would contact me and let me choose from other products.
These are the three products I just received.
I can’t confirm the date of manufacture, but if I enter the serial number, this is also registered.
This is how the new Dyson Airwrap was born.
The Chinese New Year is approaching, so I was wondering what if I couldn’t get it done quickly, but I’m really glad I got it right away.
After the Dyson Airwrap disappeared, I realized that I couldn’t go out without the Dyson Airwrap. In particular, I cut my hair without a perm a while ago, so I can only wear a real hat without a Dyson, so I am really grateful for this quick treatment.