When I tried to use it after charging it to Culture Land’s dedicated account, the account was suspended. The reason is that there is a lot of fraud damage, so if you recharge money to the dedicated account, your ID will be suspended and you must cancel it by calling customer service or making a 1:1 inquiry to use it again, and this is for 6 months. It’s a cycle. The customer service center is open from 8 a.m. to 6 p.m., and unless it falls on a weekend or public holiday, if you deposited money on the weekend or after 6 p.m., you can’t use it until 8 p.m. the next day. 컬쳐랜드 고객센터 문의
If you are making a deposit because you need it urgently and it is not urgent, there are many other methods.
Also, I couldn’t see anywhere on the site that the account was suspended, and above all, the customer service response was a problem. “My account was suspended, so what’s the need for a dedicated account? It’s a dedicated account for quick deposit and use when needed. “Isn’t it wrong for the account to be suspended?”
“The policy has changed and it is because of the policy.” 윤과장의 소소한 일상 이야기
“Then if I deposit money again, will my account be suspended?”
“If you deposit money into your account after not using it for 6 months, it will be suspended.”
Shouldn’t the site allow you to solve it with personal authentication? I can’t use it when I need it. “You can solve it on the site through 1:1 inquiry, but the answer to your inquiry will be provided after 8 o’clock.”
“Ha.. what on earth are you curious about? What do you want to ask?”
“I’m saying it’s inconvenient not to be able to use it because my account has been suspended.”
“Yes, sorry”
….
hehe
There are more than one mind gift certificate site.
I will not use Culture Land. Expired cultural gift certificates (Culture Land) can be used at 100% of the value.
However, it can only be used online (very convenient) and refunds are not possible.
end.
The above information is what I confirmed directly with a counselor by contacting the Culture Land Customer Center at 1577-2111, the main phone number of Korea Culture Promotion Co., Ltd., and was verified through the process of directly registering expired condolences.
I dedicate this video to people who have expired cultural gift certificates but cannot throw them away, and to those who know such people.
from.Waste of time
I tried my best to write, but as expected, I still can’t read the handwriting very well today.
You must register as a member on the Culture Land site.
Of course, it is also possible in the app.
Precautions when entering the PIN number are: You must know whether the paper (paper) gift certificate you have is a Culture Land gift certificate or a Culture gift certificate, and you can tell the difference by looking at the number of digits in the PIN number that appears when you scratch it off.